David Snowden: Managing under Conditions of Uncertainty
Snowden here gives an excellent primer to the principles of complex adaptive systems. These ideas are foundational to Massive Small.
Key Quotes:“We need to see technology as a tool that can augment human intelligence rather than as something that can seek to replace it. This requires us to see it in ecological terms, not in terms of manufacturing models and highly processed control.”“You can’t design a complex adaptive system, you stimulate it with multiple ‘safe to fail’ experiments to see what the evolutionary potentials of the present are. Very small change, massive impact in terms of strategy and we way we work.”